ACTIVE INCIDENTS - AS OF DECEMBER 3, 2025 AT 7:00 AM

Information Technology is actively investigating the following incidents within the Moffatt & Powell environment:

Planned Maintenance:

• For the monthly maintenance windows, please click here.

If your issue is not shown above, please report it using the Help Desk mailbox or through your IT Champion.

If you have an incident that meets the following criteria:

- Affects multiple branches or all branches;

- Has no known workaround; and

- Completely disables or severely hinders productivity

submit an Urgent Priority incident to the Help Desk and call x128 to alert them of the severity of the incident.

If you have an incident that meets the following criteria:

- An entire branch or multiple branches;

- Has a workaround but requires significant effort or human capital to complete

- Has a major impact on employee productivity (in some instances, can also disable employee productivity)

Submit a High Priority incident to the Help Desk and call x128 to alert them of the incident.